Frequently Asked

Questions

about vizual edge

  • Vizual Edge is an online vision and cognitive training platform that helps you sharpen the visual processing skills that matter most—like tracking, reaction time, focus, and decision-making. All you need is your device, Wi-Fi, and our 3D glasses.

  • Start by taking the Edge Test, a quick assessment that scores your visual-cognitive strengths. Based on your results, you'll receive a personalized training plan made up of short 3D exercises—just 15 minutes per session, 3x per week.

  • It’s your visual-cognitive performance score, generated from your assessment. It can be used as a benchmark for how well you process the game. It’s not static—keep training to improve it over time.

  • Yes. Vizual Edge is built on decades of sports vision research and used by thousands of athletes, including top MLB draft picks, college recruits, esports pros, and elite teams.

who it’s for

  • Literally anyone looking to improve performance:

    • Athletes: Baseball, softball, tennis, esports, shooting sports & more

    • Coaches/Teams: Track player scores, offer testing/training, generate revenue

    • Facilities/Gyms: Install a Vizual Edge Station for walk-in training

    • Optometrists: Add value to your clinic with modern vision training tech

    • General Wellness: Improve focus, mental sharpness, and cognitive health

  • Yes. We offer team dashboards, discounted packages, and mass testing events so you can test and train your entire roster. Plus, it’s a revenue opportunity. Learn more here.

  • You can offer Vizual Edge as a modern add-on for vision therapy patients, athletes, or concussion recovery. No extra equipment needed—just a tablet and our training portal. Learn more here.

equipment & requirements

  • Nope. You only need a tablet or laptop, internet access, and the Vizual Edge 3D glasses (we ship them to you). That’s it—no VR headsets or complicated gear.

  • Computers: Minimum screen size is 12 inches, up to a maximum of 27 inches (diagonal measure).

    Tablets/Mobile Devices: The smallest screen currently supported is an Apple iPad 1 which is 1024 x 768 px (or 768 x 1024 px if rotated).

    The Edge Trainer program is NOT compatible on cellphone screens (too small of a screen!)

  • Train as if you were working on your device as normal (approx. 18 to 24 inches is the best range). 

  • The glasses allow you to experience 3D perception and our 3D glasses are unique to our system. They are required for the Alignment, Depth Perception, Convergence and Divergence exercises in both Evaluation and Training. They are not used for the Contrast, Recognition, Tracking or Pursuits exercises. Regular 3D glasses are NOT compatible with the Vizual Edge program.

  • Glasses from other manufacturers may not be color compatible for vision training with the Edge Trainer. Polarized glasses cannot be used.

  • Glasses are typically shipped and sent out the day that they are ordered, either individually or part of a subscription plan. US-based shipments typically arrive in 2-5 business days, International order may take 1-3 weeks to arrive, depending on the destination and customs. Please note that orders placed over the weekend may take an extra day or two to be shipped out, as well as during US-based holidays.

vision & eye health

  • It is essential that the athlete wear proper vision correction and have their eyesight checked/corrected before using the product. If you wear contacts, bifocals or readers and wear them while you compete, you should wear them underneath your Vizual Edge 3D glasses. On rare occasions, individuals may find the training easier without the need for their prescriptions. 

  • That’s ok! You can still train and perfect your visual skills with the Edge Trainer. Please note that some/all of the 3D exercises may be unusable depending on the severity of your eye condition and lasik surgery. 

  • Use the portion of the bifocal that you would normally use to when viewing the computer screen, specialty glasses that have been prescribed for computer viewing distance will work as well 

  • This type of training will not improve your visual acuity or remove the need for contact lenses or glasses.

  • This type of vision training was originally developed for children with reading disorders. Since similar visual skills are used for both sports and reading, there is frequently a crossover benefit.

training & performance

  • Each session is around 15 minutes, and we recommend 3 sessions per week. That’s it. Consistent use = big results.

  • Yes—if you train consistently. Users report faster reaction times, better tracking, sharper decision-making, and improved on-field/court performance.


  • Typically, an athlete will notice an initial improvement in their ability to “see” the ball, puck, or field after 2 – 4 weeks of training*. However, every individual is different and depending on your starting place, it may take significantly longer to see results. 

    *With consistent use (following My Plan 3x each week)

  • Typically, training procedures take ~15 minutes to complete in one sitting. Users have three types of training modes to choose from (My Plan, Open Gym, and Game Day). The core of the Vizual Edge program is 'My Plan' which should consistently be completed 3x each week. Open Gym and Game Day modes are great for extra practice and warming up your eyes!

  • An average session lasts 15 minutes. Most athletes train for 15-20 minutes at least 3 times per week.

  • The Edge Trainer program offers three unique modes to help enhance your game; My Plan, Open Gym, and Game Day.

    My Plan - The core of the Vizual Edge program, customized specifically to you and should be consistently completed 3x each week (~15 minutes each session). The My Plan is broken into 6-week cycles throughout the duration of your subscription length.

    Open Gym - Don't want to stick to the recommended plan? Try Open-Gym Mode which will allow you to freely exercise and train outside your recommended plan.

    Game Day - Need to get ready for the big game or just want to warmup? Try our recommended 8-minute Game Day mode to get your eyes ready to go when you need it most!

  • Congrats on finishing your current My Plan! Now it's time to complete a new Edge Test to see how you you've improved over the last several weeks. Log into your account, select 'Take Your Edge Test' and you will complete the same assessment you began the program with. This will generate a new 6-week My Plan for you based on your updated assessment scores and will reset your plan to Week 1.

    *Assumes subscription is still active.

using the system

  • Absolutely. You can train from home, school, the office, or your facility—as long as you have a device, Wi-Fi, and the glasses.

  • Yes. Our experiences with professional sports teams have shown that vision training is effective in and out of season. We strongly recommend utilizing Open Gym and Game Day modes to warm up before practicing/playing.

  • Ideally, the Edge Trainer program is completed in a dim to normally-lit room with minimal glare on the screen. Do not complete this program in a pitch-black setting.

  • This is likely because you have completed your 6-week My Plan and are due for a new evaluation! To confirm this, click on your STATS tab on the left, then 'Progress' and confirm that all 6 weeks contain green circles with checkmarks in them. If all 6 weeks are showing this, head to your dashboard and complete a new Edge Test.

    If you do not see all 6 weeks with green circles filled, then your subscription has likely expired. Please contact support@vizualedge.com for additional insight.

plans & subscriptions

  • Plans start at less than $2/day. We also offer monthly subscriptions, team pricing, and seasonal discounts.

  • If you have purchased a recurring subscription plan (new in 2025), you have access immediately after placing your order, thus your subscription has started, per our subscription terms. If you are looking to use the Edge Trainer program and are waiting on the required 3D glasses, be sure to try the non-3D exercises in Open Gym mode.

  • Please consult our policies surrounding valid refunds here.